Parent Consultations - Pool Hayes Primary School

Headteacher: Mrs. K Vaughan
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Parent Consultations 2023/24

GUIDE FOR PARENTS
 
PARENTS’ EVENING APPOINTMENTS
 
ON SCOPAY

Video Call (Virtual) meetings can be accessed using a web browser at
   
video call functionality is not currently available on the SCOPAY mobile app
 
 
Login using your normal account email and password
 
Select PARENTS’ EVENING.
 
 
If a Video Call meeting is due to start within 1 hour, you will see the UPCOMING BOOKING window with a countdown to the meeting start time.

     

If the meeting has started, Meeting is in progress will be displayed



Once you have joined the meeting you will see the teacher (if the teacher's camera is on) You can adjust your device settings if necessary (see instructions on next page)
 
The meeting will end automatically at the end of the countdown
 
You will then be directed to the Tucasi Customer Survey for feedback on video calling

HOW TO INVITE A SECOND PARENT/GUARDIAN TO YOUR MEETING

The parent who made the booking can invite a second parent/guardian to the meeting by generating a link. The second parent/guardian is not required to have a SCOPAY account
 
Repeat the steps to login. Select PARENTS’ EVENING.
 
If a Video Call meeting is due to start within 1 hour, you will see the UPCOMING BOOKING
 
window with a countdown to the meeting start time.




Use COPY LINK and paste this into a message to the second participant, or use EMAIL LINK which will open your email application with the link ready pasted.
 Both parents/guardians can join the meeting on separate devices once it has started.

Check or change your device settings using the toolbar.


Mute
 
The Mute button cuts off the microphone on your device.
 
This means that you can still hear the teacher but they cannot hear you
 
Hide video
 
The Hide video button will cut off the camera on your device and the teacher will not be able to see you. You will still be able to see the teacher if their camera is on
 
Devices
 
Select Devices to review settings for:
 
Microphone
Speaker
Camera
Leave
 
Select this button if you wish to leave the meeting before the meeting end time
 
Help
 
Select Help to be directed to the SCO Help Centre
 
Countdown
 
The green bar displays the remaining meeting time.
 
The meeting will automatically finish at the end of the time displayed and you will be directed to the Tucasi Customer Survey for feedback on video calling.

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